CASL-Compliant Email/SMS Consent Confirmation

Thank You for Joining lubluv!

Your Communication Preferences Have Been Confirmed

Thank you for opting in to receive communications from lubluv. We're excited to keep you connected with everything that matters to your wellness journey.

What You'll Receive

Order Updates (Email & SMS):

  • Order confirmations and receipt details

  • Shipping notifications and tracking information

  • Delivery confirmations

  • Return and refund status updates

Promotional Content (Optional - You Chose This):

  • New product launches and exclusive previews

  • Special offers and discount codes

  • Wellness tips and educational content

  • Seasonal promotions and member-only deals

Your Consent Details
By opting in, you've provided express consent under Canada's Anti-Spam Legislation (CASL) to receive commercial electronic messages from lubluv via email and/or SMS at the address(es) you provided.

Easy Unsubscribe Options

For Emails: Click the "Unsubscribe" link at the bottom of any promotional email, or email us at unsubscribe@lubluv.com.

For SMS Messages: Reply "STOP" to any promotional text message, or text STOP to [SMS number].

For Both: Contact us at privacy@lubluv.com or call [phone number].

When you unsubscribe, we'll process your request within 10 business days as required by CASL. You'll continue to receive essential order-related communications necessary to complete your purchases.

Important Notes

  • Your consent remains valid until you withdraw it

  • You can update your preferences anytime in your account settings

  • Transactional messages (order confirmations, shipping updates) are sent regardless of promotional preferences as they're necessary for service delivery

  • We never sell or share your contact information with third parties for their marketing purposes

Questions?
Contact our Customer Care team:

Welcome to the lubluv community - we're thrilled to have you with us!